All orders are gift wrapped and boxed. Please let us know if you are sending the item as a gift and we can include your message. All products are carefully inspected and checked before they are packaged to ensure it arrives in perfect condition. All orders placed Monday - Friday before 2pm (excluding public holidays) will be processed the same day. All back orders will be advised a delivery date as soon as possible. You will receive an order confirmation once your order has been successfully processed and a shipping confirmation email will be sent once your order has been dispatched with a consignment/tracking number. Note your delivery requires a signature from Australia Post therefore please ensure you supply an address where you are available to sign for the package. If you are not at the address supplied when Australia Post attempts delivery it is your responsibility to organise the pickup or redelivery of your order within 7 days. Once shipped you can track your order through the Australia Post website http://auspost.com.au/track/. Please use the tracking number sent in your shipping confirmation. Alternatively you can contact us at info@marleyrose.com.au. Note your tracking number will not appear on the Australia Post tracking system until it reaches the desitinations closest DC. We ship within Australia as well as internationally. Shipping charges will be added when processing your shopping cart. Australian Deliveries FREE STANDARD SHIPPING FOR ALL ORDERS TO THE VALUE OF $120 OR OVER Australia Post Registered Mail within Australia All orders are insured and trackable. A signature is required for delivery – Flat Rate $8.00 Express Post Platinum This service provides you overnight delivery by courier to your door provided you are within the Overnight Express Post Platinum Network. Please refer to the Australia Post website http://www.auspost.com.au for postcodes pertaining to this overnight service. The satchels can be individually tracked on the Internet and a signature is obtained on delivery – Flat Rate $16.00 International Deliveries All orders are insured and trackable- signature required for delivery. Shipping times are normally 3-10 business days depending on destination country. These rates do not include any duty or taxes that may be applied by customs. New Zealand - Flat Rate $15AUD Asia Pacific, USA/Canada, UK Europe - Flat Rate $20AUD PLEASE NOTE: IF WE CANNOT FILL YOUR ORDER WE WILL NOTIFY YOU WITHIN 24 TO 48 HOURS. |
