All orders are gift wrapped in a beautiful box. Please let us know if you are sending the item as a gift and we can include your message. All products are are carefully inspected and checked before they are packaged so that it arrives to you in perfect condition. All orders placed Monday - Friday before 2pm (excluding public holidays) will be processed immediately and dispatched the very same day. All back orders will be advised of delivery date. You will receive an order confirmation once your order has been successfully processed and a shipping confirmation e-mail will be sent once your order has been dispatched with a consignment/tracking number. If you are not at the address supplied when the courier attempts delivery it is your responsibility to organise the pickup or redelivery of your order within 7 days. We are unable to deliver to PO Boxes as your delivery requires a signature from Australia Post. If you would like to check the status of a shipped order, please use the tracking number included in your confirmation email or contact us at info@marleyrose.com.au. We ship within Australia as well as internationally. Shipping charges will be added when processing your shopping cart. Australian Deliveries FREE STANDARD SHIPPING FOR ALL ORDERS TO THE VALUE OF $120 OR OVER Registered Mail within Australia Australia Post. All orders are insured and trackable. A signature is required for delivery – Flat Rate $8.00 Express Post Platinum This service provides you overnight delivery by courier to your door provided you are within the Overnight Express Post Platinum Network. Please refer to the Australia Post website http://www.auspost.com.au for postcodes pertaining to this overnight service. The satchels can be individually tracked on the Internet and a signature is obtained on delivery – Flat Rate $16.00 International Deliveries All orders are insured and trackable- signature required for delivery. Shipping times are normally 3-10 business days depending on destination country. These rates do not include any duty or taxes that may be applied by customs. New Zealand - Flat Rate $15AUD Asia Pacific, USA/Canada, UK Europe - Flat Rate $20AUD PLEASE NOTE: IF WE CANNOT FILL YOUR ORDER WE WILL NOTIFY YOU WITHIN 24 TO 48 HOURS. |